FAQ

How many flowmeters can you attach to a single modem
A maximum of 10 flowmeters per modem is permitted
Mon, 23 Nov, 2020 at 10:54 AM
Why is my device offline? (SIM MODEL)
This could be a result of a number of issues, lets start with these Is device on, check lights for power is SIM card inserted SIM to have no PIN SIM...
Wed, 24 Aug, 2022 at 6:48 AM
How do i get historical data for a device
You can either use the trends report for a visual representation of the historical data or use the transaction reports
Tue, 24 Nov, 2020 at 3:50 PM
Why do i need to calibrate the flowmeter
Flowmeters transmit pulses per revolution of the built in impeller which turns when fluid flows through the meter. The number of revolutions per Ml will var...
Wed, 25 Nov, 2020 at 10:09 AM
Mobile Application
The Draught Guardian Application is available to download and use for registered users on Both IOS and Android. See the links below:
Fri, 30 Apr, 2021 at 4:05 PM
WIFI MK5 Default SSID and PASSWORD
you can setup a local AP for your DG devices should you want to run a separate network SSID DG001 Password DraughtB88R
Mon, 3 May, 2021 at 12:22 PM
Forgot Password
users can reset their passwords by clicking the forgot password link on the login screen on https://portal.draughtguardian.com
Sat, 9 Jul, 2022 at 4:25 PM
Why is my device offline? (WIFI MODEL)
It is assumed that your device has been setup, associated with an outlet, assigned a brand and assigned pour sizes. Make sure the device is plugged in ...
Wed, 24 Aug, 2022 at 6:47 AM
Support Hours
Mon-Thurs 8h00 - 17 h00 Friday 08h00 - 16h00 Saturday / Sunday Closed all times in GMT + 2
Wed, 24 Aug, 2022 at 7:55 AM
Download the Draught Guardian App
Download the app on your device and login using your username and password.  Google play store   Apple App Store    Huawei App Gallery
Sat, 27 Aug, 2022 at 3:53 PM